Laju66 Privacy Policy – Malaysia Member Personal Data Protection

This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data security standards. We are committed to ensuring that every piece of information you share with us is handled with full responsibility, security, and integrity.

The scope of this policy covers all types of personal data collected when you:

• Registering a new account at laju66
• Making a deposit or submitting a withdrawal request
• Using any game or service within the platform
• Contacting our customer support team
• Browsing the laju66.app website without logging in

Laju66 collects various types of data to ensure our platform runs smoothly, securely, and is tailored to each member's needs. Below are the categories of information we collect:

We only collect data that is genuinely necessary for the stated purposes. We do not collect sensitive information such as biometric data, medical records, or religious information without your explicit consent.

Every piece of data we collect has a clear and specific purpose. laju66 uses your information for the following purposes:

• Account Management: Creating, verifying, and maintaining your member account, including the required identity verification (KYC) process.
• Transaction Processing: Processing incoming deposits and withdrawal requests accurately and securely to your bank account or e-wallet.
• Platform Security: Detecting and preventing fraudulent activity, money laundering, unauthorised access, and other cybersecurity threats.
• Legal Compliance: Meeting reporting and compliance requirements mandated by the relevant authorities and regulatory bodies.
• Service Improvement: Analysing usage patterns to improve the interface, performance, and overall experience of the laju66 platform.
• Important Communications: Sending important notifications related to your account, transactions, policy changes, and promotional offers you have agreed to receive.
• Customer Support: Enables our support team to provide accurate and effective assistance whenever you need help.

Laju66 does not share, sell, or rent your personal data to any third party for their own marketing purposes. However, there are specific situations where we need to share your information with trusted parties to enable our platform to function:

• Payment Providers: Financial institutions, banks, and e-wallet providers that process your transactions. They receive only the minimum information required to complete the transaction.
• Game Providers: Gaming software providers that supply casino content, table games, and live games on the laju66 platform. Data is shared solely for the technical purpose of verifying play sessions.
• Identity Verification Providers: Third-party KYC services that assist us in verifying member identities to comply with anti-money laundering legal requirements.
• Authorities: Government agencies, regulatory bodies, or law enforcement authorities when required to do so by law or a valid court order.

All our third-party partners are required to sign strict data protection agreements and are only permitted to use your information for pre-agreed purposes.

The security of your personal data is laju66's highest priority. We continuously invest in the latest security infrastructure to ensure your information is always protected from unauthorised access, modification, or disclosure.

• 256-bit SSL Encryption: All communications between your device and laju66 servers are encrypted using the latest TLS 1.3 protocol, ensuring your data cannot be intercepted during transmission.
• Two-Factor Authentication (2FA): Our 2FA system adds an extra layer of security to your account, ensuring only you can access it even if your password becomes known to others.
• Real-Time Monitoring: Our automated security monitoring system operates 24/7 to detect and respond to any suspicious activity in real time.
• Encrypted Data Storage: All sensitive data is stored in encrypted databases with strict access controls. Only authorised personnel can access your data, and only when strictly necessary.
• Regular Security Audits: laju66 conducts regular internal and external security audits to identify and address any potential vulnerabilities.

While we take all reasonable measures, no security system can guarantee 100% protection. You also play an important role in keeping your account secure by using a strong password and not sharing your login credentials.

Laju66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.

• Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled without affecting the basic functionality of the website.
• Performance Cookies: Collecting anonymous information about how visitors use our website, helping us identify popular pages and improve navigation.
• Functional Cookies: Remembering your preferences such as language, display settings, and game preferences to deliver a more personalised experience.
• Analytics Cookies: Used to understand aggregate usage patterns for service improvement purposes. This data cannot be linked to any specific individual.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality or user experience of the laju66 platform.

Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding your personal data held by laju66. We are committed to respecting and facilitating the exercise of these rights:

Laju66 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by applicable law. The following are our data retention guidelines:

• Active Account Data: Retained for the duration your account remains active, plus any additional period required by law following account closure.
• Financial Transaction Records: Retained for a minimum of seven (7) years after a transaction occurs, in accordance with Malaysian financial and taxation legal requirements.
• KYC Verification Data: Retained for a minimum of five (5) years after the business relationship ends, in accordance with the requirements of the Anti-Money Laundering Act 2001.
• Support Communication Logs: Retained for two (2) years for reference and service quality improvement purposes.
• Analytics Data: Anonymised usage data is retained for no more than three (3) years for trend analysis and platform improvement purposes.

Once the applicable retention period ends, your data will be securely deleted or permanently anonymised so it can no longer be associated with you.

Laju66 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Any material changes will be communicated to you via:

• Notifications displayed prominently on the laju66.app website
• Email notification to the email address registered to your account
• In-app notifications on the laju66 mobile app where applicable

The "Last Updated" date at the top of this page will always reflect the date of the latest version of this policy. Your continued use of the laju66 platform after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the laju66 Data Protection Officer (DPO) team is ready to assist you.

You can reach us through the following channels:

• Live Chat: Available 24/7 directly on laju66.app — the fastest way to get a response.
• Support Email: [email protected] — for written enquiries that require detailed documentation or reference.
• Response Time: We are committed to responding to all privacy-related inquiries within 3 business days.

For official requests regarding data access rights, corrections, or formal complaints, please clearly state the type of request along with your laju66 account number to expedite the review process.